Frequently Asked Questions

Everything you need to know about your HYPE order.

How long does shipping take?

Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days depending on your location.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Returns are processed within 7 days of receiving the package back at our warehouse.

Are your products true to size?

Most of our apparel follows standard international sizing. We recommend checking the specific size guide located on each product page for precise measurements.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.

How do I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Do you ship internationally?

Yes, HYPE ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.